“Technology, work organisation and job quality in service work :
Call for papers
Journal “Labour & Industry”, décember 2013
This special issue aims to investigate the interaction between ICT developments, work organisation and job quality outcomes in the service sector. It is the service sector that remains the main source of new jobs in most economies (UNCTAD, 2011) and it is where technological change has significantly transformed organisations, work processes, job design and skills. Moreover it is the service sector where there has been extensive restructuring of work and job design aligned with technological developments, outsourcing and the restructuring of the public sector. We have witnessed major job shedding and job redesign in such sectors as banking, health, education and clerical services.
October 30, 2012: submit abstracts (Max 500 words) to any of the co editors.
November 30, 2012: invitations to submit full papers will be sent out.
March 30, 2013: submission of full papers for refereeing.
May 30, 2013: authors will receive the feedback from referees.
July 30, 2013: full papers with revisions will be due
Dec 2013: journal volume published